On November 21th 2018, 5th-year students of YSUIB Faculty of Part-time learning “Service”, under the guidance of Levon Lachikyan, member of the RA Artists’ Union, Assistant of Department of Tourism Management and Culturology, visited “DILIJAN HOTEL RESORT AND SPA” complex.
According to Mr. Lachikyan, the student who has chosen “Service” specialty (both Full-time and Part-time learning), parallel with theoretical knowledge, moreover, they need to acquire more practical skills, regularly visiting various service sector institutions. In his conviction, one private or individual visit, and the visit with a group and a specialist were different things.
Most of the students were in “DILIJAN HOTEL RESORT AND SPA” complex for the first time and were naturally interested in all the services, rooms (70 rooms), fitness center, medical and massage rooms, swimming pool and dining room.
The hotel guide kindly provided information about the prices, the applicable discounts, the general attendance, and the expected human flows during the upcoming New Year.
In the conference hall, a seminar was organized within the framework of the training, the students learned about the nuances of working with tourists, disciplinary rules of the hotel, ways of solution in case of conflicts, and many other important issues.
At the end of the visit, Melina Hambardzumyan, course monitor, on behalf of her coursemates, expressed contentment to the university for paying due attention to the organization of educational internships.
